Description
Two Sleeping Positions. One Pillow. One Flip.
The TEMPUR® Symphony SmartCool™ Pillow solves a problem that the Original SmartCool™ does not address: what happens when you sleep in more than one position during the night? The Symphony’s defining feature is its dual-sided design — one side gently arched for back sleepers, one side flat for side sleepers — so that whichever position you’re in, the correct ergonomic surface is always accessible with a single flip of the pillow. Born from NASA technology and perfected for sleep, the Symphony is made from TEMPUR® Material in a softer feel than the Original, with the SmartCool™ technology woven into the cover for cool-to-the-touch freshness from the moment you lie down. Recommended by doctors and physiotherapists for neck and back pain.
The Dual-Sided Design — One Pillow for Both Positions
The Symphony’s design concept is straightforward and its execution is specific: two ergonomically distinct surfaces, back-to-back, on a single TEMPUR® Material pillow.
The arched side — designed for back sleepers: a gently rounded contoured surface that supports the natural curvature of the neck when the head rests centrally. When lying on your back, the arch fills the gap between the head and the mattress at the neck, maintaining cervical alignment and preventing the head from dropping back or tilting forward. This side delivers the ergonomic spinal support that defines the TEMPUR® pillow experience.
The flat side — designed for side sleepers: a flatter, more traditional pillow surface that provides shoulder clearance and a generous contact area for the head when lying on the side. Side sleeping places different demands on the pillow than back sleeping — the shoulder pushes the head further from the mattress, requiring a fuller, flatter surface rather than a central contoured arch. The flat side accommodates this geometry without the arch creating pressure at the wrong point.
The practical result: a combination sleeper — someone who starts the night on their back and moves to their side, or alternates throughout the night — has the correct ergonomic surface available at all times simply by flipping the pillow. This is the Symphony’s single most significant advantage over the Original SmartCool™, which provides one surface optimised for one primary position.
TEMPUR® Material — Soft Feel, Precise Adaptation
The Symphony is made from TEMPUR® Material in a soft feel — the same viscoelastic compound found in TEMPUR® mattresses, with billions of ultra-sensitive open cells that respond simultaneously to your body’s shape, weight, and warmth. The soft specification makes the Symphony slightly more yielding and conforming than the Original — the head sinks a little further into the pillow surface before the support is felt, creating a softer initial contact while maintaining the full TEMPUR® pressure-relieving and adaptive response beneath.
The pillow is moulded as a single piece of TEMPUR® Material — not filled with microcushions or loose fill — giving the Symphony the structural integrity and return-to-shape properties that characterise all moulded TEMPUR® pillows. TEMPUR® is the only pillow brand recognised by NASA for improving quality of life — a distinction earned through the material’s direct lineage from NASA’s original pressure-absorbing technology.
Compare with the TEMPUR® Original SmartCool™ pillow → TEMPUR® Original SmartCool™
SmartCool™ Cover — Cool-to-the-Touch Freshness
The Symphony SmartCool™’s cover incorporates TEMPUR®’s SmartCool™ technology — cooling threads woven throughout the soft cover fabric that naturally disperse heat away from the sleeping surface. The cover is cool-to-the-touch from the moment you lie down, absorbing excess body heat to keep the sleeping surface fresh throughout the night.
The cover is removable and machine washable. Note: the TEMPUR® Material pillow itself cannot be washed — contact with water or cleaning fluids damages the material. Only the cover is washable.
Three Sizes — Choosing the Right One
The Symphony is available in three sizes, all with the same 63x43cm footprint — wider and deeper than the Original’s 61x31cm profile, giving the Symphony a more conventional pillow feel within the pillowcase:
- Small (63x43x11cm) — suited to a smaller body frame with a shorter head-to-shoulder distance
- Medium (63x43x12.5cm) — the most common choice for average body frames
- Large (63x43x14cm) — suited to a larger body frame or those sleeping on a firm mattress
Size selection follows the same framework as all TEMPUR® ergonomic pillows: consider body frame, head-to-shoulder distance, and mattress firmness. Softer mattresses → more shoulder sinkage → choose a smaller size. Firmer mattresses → less sinkage → choose a larger size.
Sleep Gallery offers a home trial for TEMPUR® pillows — pay the full deposit, test the Symphony SmartCool™ in your own bed for a few nights, and return it for a full refund if it does not suit you. Or swap for a new unopened unit if it does. Call 596 14 9977 to arrange.
Product Details
- Fill material: soft TEMPUR® Material — moulded single piece
- Design: dual-sided — arched side (back sleepers) + flat side (side sleepers)
- Cover: SmartCool™ — cool-to-the-touch, absorbs excess heat
- Cover care: removable, machine washable
- Pillow itself: cannot be washed
- Sleep positions: back and side sleepers
- Sizes: Small (63x43x11cm), Medium (63x43x12.5cm), Large (63x43x14cm)
- Recommended by doctors and physiotherapists for neck and back pain
- Guarantee: 3 years
- Designed in Denmark
- Brand: TEMPUR® (founded 1991, Denmark)
- Home trial: available — speak to Sleep Gallery team at 596 14 9977
FAQ (EN):
Q: What is the difference between the TEMPUR® Symphony SmartCool™ and the TEMPUR® Original SmartCool™ — which should I choose?
Both are moulded TEMPUR® Material ergonomic pillows with SmartCool™ covers — the difference is in design approach and who each suits best.
The Original SmartCool™ has a single curved profile — a more aggressively ergonomic contour with a distinct neck support zone and head cradle zone, optimised for one primary sleeping position (back or side, depending on orientation). Its 61x31cm footprint is narrower and more specifically shaped. It is the better choice for those who predominantly sleep in one position and want the most precisely targeted ergonomic support for that position.
The Symphony SmartCool™ has a dual-sided design — arched on one side for back sleepers, flat on the other for side sleepers — giving it versatility across two positions with a single flip. Its 63x43cm footprint is wider and more conventional in feel. It is the better choice for combination sleepers who move between back and side positions during the night, those transitioning from a standard pillow who want a more approachable ergonomic design, and those who prefer a softer feel with a more traditional pillow footprint.
In summary: Original for committed single-position sleepers who want maximum ergonomic precision. Symphony for combination sleepers or those who want ergonomic support with greater flexibility and a softer feel.
Q: Which side of the Symphony should I use for which sleeping position?
The Symphony is specifically designed with one side for each of the two main sleeping positions — and using the correct side meaningfully improves its ergonomic function.
Arched side up → for back sleeping: the gently rounded arch on this side fills the space between the back of the head/neck and the mattress when lying supine. The arch supports the natural inward curve of the cervical spine, preventing the neck from dropping too far back (a common cause of morning stiffness with flat pillows) while supporting the head at the correct height for spinal alignment.
Flat side up → for side sleeping: the flatter surface on this side provides a broad, level contact area for the head when it is laterally positioned. Side sleeping places the head higher relative to the mattress (because the shoulder raises the body), requiring a fuller, flatter pillow surface rather than a central arch. The flat side accommodates the head’s position without the arch creating an unwanted contact point at the side of the head or neck.
To switch: simply flip the pillow over. Many combination sleepers keep the Symphony flat-side up as the default (side sleeping is the most common primary position) and flip to the arched side when lying on their back.
Q: The Symphony is described as recommended by doctors and physiotherapists — for what conditions is it specifically useful?
The Symphony’s ergonomic design and TEMPUR® Material’s pressure-relieving properties make it relevant for several conditions that affect sleep quality and morning comfort.
Cervical neck pain and stiffness: the most common sleep-related complaint. Poor pillow support — either too flat (neck unsupported), too thick (neck elevated), or too firm (pressure not distributed) — is a primary contributor to cervical tension. The Symphony’s dual sides provide appropriate support for both the back and side sleeping positions, and TEMPUR® Material distributes head weight across a larger contact area, reducing the concentrated pressure that contributes to neck muscle tension.
Shoulder pain: side sleepers who experience shoulder discomfort often do so because the pillow places the head too high, which causes the upper shoulder to hunch. The flat side of the Symphony provides the head support that allows the shoulder to rest naturally.
Upper back tension: spinal misalignment during sleep — head too high or too low, neck unsupported — creates muscular compensation throughout the upper back. The Symphony’s ergonomic support aims to reduce this misalignment, allowing the back muscles to rest rather than compensate throughout the night.
For those with diagnosed cervical conditions or chronic pain, TEMPUR® recommends a professional consultation to identify the correct size and sleep position. Sleep Gallery’s home trial allows real-world testing in your own bed before committing.
Q: The TEMPUR® Symphony SmartCool™ costs more than standard pillows — what justifies the price?
The price reflects three specific distinctions from a standard memory foam or fibre pillow.
First, TEMPUR® Material: not a commodity memory foam but a proprietary viscoelastic compound developed from NASA’s original pressure-absorbing material — refined by TEMPUR® to specific performance parameters over decades. TEMPUR® is the only pillow brand recognised by NASA for improving quality of life. The adaptive response of TEMPUR® Material — responding to shape, weight, and warmth simultaneously — is not replicated by standard memory foam at lower price points.
Second, the dual-sided ergonomic design: engineering two distinct and functional sleeping surfaces into a single pillow — an arched back-sleeping surface and a flat side-sleeping surface, each ergonomically calibrated for its respective position — represents a design and manufacturing investment beyond a single-profile or flat-fill pillow.
Third, SmartCool™ technology: cooling threads woven throughout the cover providing active heat management from the first moment of contact — a specific thermal engineering solution that addresses the most common limitation of memory foam pillows.
Three-year guarantee, designed in Denmark, and Sleep Gallery’s home trial allow you to validate the investment in your own bed before committing.
Learn more about TEMPUR® → https://www.tempur.com
