Personal data protection policy

The Personal Data Protection Policy describes how softtoys.ge processes the information and data you provide to us in order to manage your relationship with softtoys.ge. Any information provided to us or otherwise held by us about you is processed in accordance with this policy. Information can be provided through the website softtoys.ge, by phone or through another communication channel. With this document, we would like to share with you on what basis and purpose we collect and process your personal data and by what legal and technical means we protect them. By accepting the personal data protection policy, you acknowledge and declare that you understand and agree to the processing of your personal data in accordance with this policy.

Who are we?

In the personal data protection policy, references to sleepgallery.ge (hereinafter “we” or “our”) mean “Dzilis tanamedrove teqnologiebi” LLC (LLC registered under the laws of Georgia: 405197987) (hereinafter “the company” or “we”). operated by sleepgallery.ge (“Website” or “Site”). We define the purposes and means of personal data processing.

Who is this document intended for?

For sleepgallery.ge users (including former, and/or future) or other persons who have expressed interest in a particular product or service, is the legal representative or contact person of our user. Also for any other person with whom we do not have direct contact, but whose information processing is necessary/desirable to carry out our activities and/or to improve our products/services.

How do we collect your data?

The source of your data for us is:

• Your use of our official website (unless you operate the site as a guest);
• Registration/authorization by you on our website;
• contacting you to receive services and products;
• Your use of our services/products;
• Information obtained from public sources.

How do we collect your data?

The source of your data for us is:

• Your use of our official website (unless you operate the site as a guest);
• Registration/authorization by you on our website;
• contacting you to receive services and products;
• Your use of our services/products;
• Information obtained from public sources.

What is the purpose of processing your personal data?

In order to effectively fulfill our contractual obligations, including legal obligations, we process your personal data for the following purposes:

• for customer relationship management;
• to introduce new products and services;
• to monitor your use of our products;
• to carry out marketing activities;
• To send status messages related to activity on the site, such as e.g. notifications of successful purchase or installment approval;
• for automatic loan approval by your servicing bank;
• to monitor user behavior in relation to our products and services;
• To develop/improve our brands, products and services;
• to test new products, systems or services;
• to provide quality products and services;
• to receive feedback from you and respond to complaints;
• to prevent misuse and crime of our systems;
• to detect and investigate crimes, to prepare reports;
• for the management of the user’s account and the funds deposited in the account, for the withdrawal of money from the user’s account and for carrying out other operations related to the funds;
• to manage our and our customers’ risks;
• to exercise our rights under agreements and contracts;
• to protect our and your legitimate interests;
• For other legitimate purposes.

What kind of data do we process?

Information and data about you (please note that the collection/storage/use/processing of information in the scope below is not mandatory by us. softtoys.ge reserves the right to collect/store/use/process personal data for various purposes provided for in the personal data protection policy, as necessary in specific cases Data) that we may collect, store, use and process may include, but not be limited to, the following data:

Personal information

• User account details: When you open (register) a user account and use the services, for the processing/fulfillment of your order/request and for the purposes set out in this personal data protection policy, we may ask you to provide specific personal data about you, such as: first and last name, e-mail address Adress, date of birth, actual address, personal number, phone number, etc. Also, for the purposes of authentication and/or payment processing on the Site, we may process your bank account number and card details/data necessary to provide the relevant service. When authorizing a bank account, we and the relevant bank servicing the bank account may process your credit/debit information to make an automatic loan decision.
• Voluntary Information: We also collect information that you voluntarily provide to us through various communication channels. e.g. When you contact us by email or share additional information about yourself through your use of our website services, such as live chats with the website’s support team, or provide us with information about personal interests.
• Log-in history and technical information: In order to improve the functionality of the Services and provide a better user experience, we collect technical information provided by your device, including software and hardware (eg, what type of browser and operating system your device uses, what language you select preference, login time and domain name of the website from which you connect to the Services, etc.).
• Cookies: We use cookies and similar technologies to personalize and improve your experience. We collect ready-made records for the purpose of simplifying navigation for you on our websites and other remote platforms, offering information in the desired format, improving search parameters, secure user authentication, marketing, optimizing the design of web pages and better adapting to users.
• Device and Connectivity Information: If you download software to your device, we may collect information from the specific device you use for security and fraud detection and prevention purposes. e.g. We may collect information about other software running with the Software to detect whether you are using software associated with fraudulent activities (eg bots, malware, AI, etc.) or to check which VPN connection you are using If the proxy.
• Analytics Information : We may collect information about your use of the Services, such as application usage, file searches, user activity (eg pages viewed, time spent on a particular page, online page views, clicks, actions, etc.) time stamps, Notifications etc. Information is collected for troubleshooting purposes, as well as for research and analysis of your use of the Services.
• Non-identifying information:
• We may de-identify and anonymize your personal data so that you cannot be identified directly or indirectly. Our use and disclosure of such de-identified information is not subject to the restrictions contained in the Personal Data Protection Policy. We may disclose this information to others without restriction for any purpose.

How long do we keep your personal data?

softtoys.ge ensures consistent and high-quality protection and security of your personal data.

We keep your data for the period necessary to achieve the purpose of the processing. If you are no longer a user of softtoys.ge, your data will be stored in accordance with the purposes set out in the policy, law and regulatory documents.

Who do we share your data with?

If necessary, we may share your personal data with the softtoys.ge group and other persons listed below in order to fulfill our legal or contractual obligations, in the presence of data processing grounds:

• to your legal representative;
• Law enforcement bodies, regulators or other bodies defined by legislation;
• third parties with whom you ask (or allow us) to share your data;
• to third parties with whom sharing information is necessary to provide the products and services you have requested;
• Service providers – companies that provide services to us or provide services on our behalf;
• To any third party provided for by law.

In order to provide you with promotional materials relating to services, products, services, websites and applications that are relevant to you and of interest to you (direct marketing), we may directly use your personal information, which is limited to your name, email address or telephone number, or we may use our third parties to do so. To subcontractors/affiliates/joint marketing partners/business partners.

In order to provide you with various marketing offers that we and our marketing partners believe are relevant to you, we may share and disclose said personal information with our marketing partners.

Request to Terminate Direct Marketing

You can opt-out of receiving marketing offers from us or our authorized persons at any time by following the instructions in the marketing communications: on the softtoys.ge account page, select “Edit profile” or contact the support team at showroom@sleepgallery.ge. Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you information and notifications about updates to the Website Services.

How do we protect the security of your personal data?

We pay great attention to the implementation and implementation of measures to protect your personal data. We have implemented appropriate physical, technical and organizational security measures to prevent unauthorized access and ensure the correct use of information we collect online. These security measures vary depending on the sensitivity of the information we collect and store.

To protect our users’ personal information, we use standard control procedures and measures, such as, for example:

• Secure network topology, which includes intrusion prevention and software and hardware security systems;
• encrypted connection;
• Authentication and access control;
• Internal and external audit tests, etc.

We also have physical, electronic and procedural controls in place to protect your data from unauthorized access, use, transfer, loss or destruction.

Online Security

Although we take all necessary measures for information security, in the conditions of rapid technological development, we do not accept responsibility for the actions of persons who carry out unauthorized access, misuse or hack the services. WE MAKE NO WARRANTIES, EXPRESS, IMPLIED OR OTHERWISE, EXCEPT THAT WE WILL TAKE ALL MEASURES TO PREVENT SUCH INCREASES.

External links

The Site may contain hyperlinks to other websites that may have different policies and practices than ours. The fact that we have provided a link to a page does not constitute our endorsement, authorization, sponsorship or affiliation with that page, its owners or providers. Links to other pages are provided only to facilitate your experience. We are not responsible for the content, accuracy, privacy policy or reliability of other websites linked to our website. RISK EXISTS IN USING ANY INFORMATION, PRODUCTS, SOFTWARE AND SERVICES OVER THE INTERNET. Make sure you fully understand these risks before using, trusting, or purchasing anything from these sites online.

You have the right to:

• get information about the processed data about you;
• request correction, update and/or completion of erroneous, inaccurate and/or incomplete data;
• Request the termination, erasure or destruction of data processing if:
• ask for consent, which is the only basis for data processing; To obtain consent, you can contact us at the e-mail indicated in the column “Contact” on the site.
• data processing is no longer necessary for the purpose for which it was processed;
• Data processing is illegal.
• Request data blocking if:
• the validity or accuracy of the data is disputed;
• The processing of the data is illegal, although you object to their deletion and request blocking instead;
• the data are no longer necessary to achieve the purpose of their processing, although you need them for legal proceedings;
• The request for termination of data processing, erasure or destruction is being considered;
• Request your consent to process your data at any time. In such case, we will stop the processing, unless there is another basis provided by the data processing legislation;
• file a complaint regarding the processing, including with the State Inspectorate or in court;
• Limitation of your rights:
• Your rights may be restricted if this is expressly provided for by law, or the exercise of these rights may endanger important financial or economic interests of the country; implementation of the functions and powers of the supervisory bodies; protection of state, commercial, professional and other types of secrets provided by law.

Minors

The Website Services are not designed or intended for persons under the age of 18, persons who have not reached the age of legal consent in any jurisdiction to use the Services (“Majors of Legal Age”). If you are not a legal adult, you may not download or use the Services or provide us with personal information.

We reserve the right to access and review any personal information we receive from you. In the event that we become aware that information has been shared by a user who has not reached the age of majority, we have the right to disregard this information. If you have reason to believe that information has been shared with us by a minor, please notify us.

Changes to Personal Data Protection Policy

It may be necessary to change our personal data protection policy from time to time. If we make changes, we will post those changes on our websites and indicate the date of the change to this policy. The modified personal data protection policy comes into effect after it is published on the page. It is your responsibility to visit our website periodically and to familiarize yourself with the revised policy if it changes. Your provision of information to us or use of our Websites after changes to the Policy will mean that you agree to the changes.

Terms of Use

Your use of our site (unless you operate the site as a guest) means that you consent to our use of your personal data, including ready records. The personal data protection policy is an integral part of the website terms.

Your Obligations

In order to receive services, it is necessary for us to have complete and correct information about you, therefore, please notify us in case of changes in your contact or other information.

Contact Us

Contact us at showroom@sleepgallery.ge if you have questions or would like more information on how we process your personal data.